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Error 0x803F7000 when you start a game or application on the Xbox console

Some Xbox console players may experience Error Code 0x803F7000 when you try to start a game or application on your Xbox Series X|S or Xbox One console. In this article, we will provide the most suitable solutions that affected gamers can apply to successfully fix the error on their gaming device.

SummaryError 0x803F7000 when you start a game or app1]Restart/power on your Xbox console2]Check Xbox server status3]Sign in to Xbox Live with the account that purchased the game/app4]Set Xbox console as Main Xbox5]Contact the game/app publisherHow do I fix my Xbox restrictions?What age is Xbox Live intended for?

When you encounter this error, it indicates that the console could not verify the license of the game or application. This usually happens when you're not signed in to Xbox Live.

Error 0x803F7000 when starting a game or app

If when you start a game or app on your Xbox console and you receive the Error code 0x803F7000 you can try the recommended solutions below especially to fix the issue on your gaming device.

  1. Restart/power on your Xbox console
  2. Check Xbox server status
  3. Sign in to Xbox Live with the account that purchased the game/app
  4. Set Xbox console as primary Xbox
  5. Contact game/app publisher

Let's take a look at the description of the process involved regarding each of the solutions listed.

1]Restart/restart your Xbox console

You can start troubleshooting Error Code 0x803F7000 when you start a game or application on your Xbox console by restarting and/or restarting your console and see if that helps to fix the error.

To restart your Xbox do the following:

  • Press and hold the Xbox button on the controller to launch the Power Center.
  • When the options appear, select Restart Console .
  • Select Restart and wait for your console to finish rebooting.

If restarting didn't help, then you can try restarting.

To manually restart your Xbox console do the following:

  • Press and hold the Xbox button on the front of the console for approximately 10 seconds to turn off your console.
  • Unplug your Xbox from the mains.
  • Wait at least 30-60 seconds.
  • When the time is up, plug your Xbox back into the power outlet.
  • Now press the Xbox button on the console or the Xbox button on your controller to turn your console back on.

In case you don't see the green boot animation when the console restarts, you can repeat these steps and make sure you hold down the power button until the console completely shuts down.

If after performing these tasks and the error is not fixed, you can try the next solution.

2]Check Xbox server status

Error 0x803F7000 when you start a game or application on the Xbox console

This error may be due to a transient issue when Xbox ends or you are not connected to Xbox Live – so you can wait a while and check Xbox Live status at support.xbox.com then try again if all the services are operational. However, if you are connected and the Xbox Live status is all green for all services, but the error displayed persists, you can try troubleshooting any Xbox Live network issues that may be triggering the error.

3]Sign-in to Xbox Live with the account that purchased the game /app

This solution requires you to verify and ensure that you are signed in to Xbox Live using the Xbox account that purchased the game or app on the Xbox console. Also, make sure you're signed in to Xbox Live. To test your connection, follow these steps:
  • press the Xbox button to open the guide.
  • Select Profile &system> Settings> General .
  • Select Network Settings .
  • Select Test network connection .

Try to relaunch the game or application after the test is successfully completed and confirm that you are connected. If the error reappears, you can check your NAT type and make sure it is set to Open – to do this, follow the instructions in the guide on how to fix Your network settings are blocking Party Chat [0x89231806] Error.

4]Set Xbox console as primary Xbox

Error 0x803F7000 when you start a game or application on the Xbox console

You may experience the issue in sight if the Xbox Live service is down, as Microsoft will not be able to verify your license for a digitally purchased game or app. In this case, you can solve this problem by setting your Xbox console as your primary Xbox. Remember that you can only designate one console as your primary Xbox.

Do the following:

  • Press the Xbox button to open the guide.
  • SelectProfile &system> Settings> General .
  • Select Personalization .
  • Select My personal Xbox .
  • Now, depending on the current state, select Make this Xbox my home or Remove this as my primary Xbox to designate or remove the console as your home Xbox, respectively.

If the issue is still not resolved, try the next solution.

5]Contact the game/application publisher

At this point, if nothing has worked so far and the error still persists, you can contact the publisher of the game or app in question and see if everything is alright at their end. You can also contact Xbox Support and see what help they can provide to resolve the issue.

How do I fix my Xbox restrictions?

You can set content restrictions by age on your Xbox console. Here's how:

  • Press the Xbox button to open the guide.
  • Go to Profile &system> Settings> Account> Family Settings .
  • Select Manage family members .
  • Select the member whose settings you want to update.
  • Below Access to content select the desired age restriction.

What age is Xbox Live for?

Xbox is required to seek parental consent to use Xbox Live if the date of birth on a Microsoft account indicates someone is under 18.