What a strange concept… an IT team for a auto store? You're probably thinking these guys should stick with what they know best:computers.
Contents1. Support 24/7/3652. Get a new perspective3. Boost your website4. Understanding networks5. Online Protection6. Backup systemsNeed an IT team?If so, there is no better place for IT services! Every car on the road today has a built-in computer, although it's very different from what we're used to.
You cannot play games or watch Netflix on this computer, but it reads codes from all sorts of sensors in the vehicle. Cars are a crazy complex, so read on to find out six reasons your auto shop would benefit from an IT team!
While this level of dedication isn't available at most Automotive IT Services, it's the only way Panurgy knows.
Knowing that you have a managed IT team on call whenever you might need them means you now have the confidence to grow and grow your business.
An IT team can do more for your business than answer your questions. They can set up kiosks and devices in your store to help gauge customer needs and satisfaction. They could send email receipts with automatic customer satisfaction surveys.
The possibilities are endless and a professional IT team will take the time to customize your store to suit your needs.
Designing and managing a business website is probably the most well-known characteristic of an IT department. It's so much more important than you probably think!
The writer of this Forbes article makes an interesting point when they say that the vast majority of customers who entered your store today had visited your website before.
Are you pointing them in the right direction and offering advice from the moment they click on your page?
Remember how we said all cars are just one big computer? I don't know if you've experienced this yourself, but my laptop at home has had a million different issues since I got it.
Cars are no different, and sometimes non-mechanical problems are hard to diagnose and harder to treat. This is where your IT specialists come in! You don't have to worry about teaching yourself electrical engineering in a weekend, let them do it!
Every aspect of your business is likely handled virtually, from payments to order summaries to tax coding.
Unless you have invested in an expensive firewall system, you are at risk of being sabotaged by online hackers. Not cool either; so as to "lose every penny your business has earned".
IT teams monitor your cybersecurity and are not only reactive when a problem arises. They are proactive in making sure an attack never happens in the first place.
Ultimately, an IT company should be there for you as a security blanket in all aspects of your business. Not only do they maintain security now, but they can recover your lost information if something goes wrong.
In the event of a disaster, IT pays for itself based on the time it saves you during the recovery process.
The answer is simple:yes. Your IT team is a crucial part of customer support, website analysis, and all the impossible questions that come in at 2 a.m.
For more business tips and tricks, check out the other articles on our site!
