Digital adoption platforms (daps) have made training and optimizing the onboarding experience convenient, less time-consuming, and even more scalable compared to alternatives. But with so many options, how can you decide which type of DAP is right for you?
Well, even if you are looking for some user path alternatives, you may come across some good options. After all, dap options are in abundance. To help you make your decision, here you will discover some of the main features of Userlane, a simple but effective DAP, and present some alternatives to facilitate the decision-making process. Each tool has its own main features and offers different integration solutions for different types of businesses.
User way
Userlane is a DAP that focuses on providing automated employee training and customer onboarding solutions. In fact, the platform even claims to save employees 22 minutes spent learning how to get the most out of a new tool per day and cut customer onboarding time fivefold. The platform aims to make learning to use new tools quick and easy for everyone. Some of the main features of this platform are:
In fact, Userlane is specifically designed to help you set up product guides and even interactive walkthroughs hassle-free and in no time. The platform even ensures that you can personalize each experience by collecting data and even offering segmentation services.
Quick alternatives to Userlane
There are many and some of the best are like:
What to fix
Whatfix is a DAP that is just as easy to use as Userlane. One of the main advantages of Userlane is its ease of integration into any type of product on web platforms. Whatfix is constantly improving this advantage by providing better data analytics, onboarding and even product adoption, and onboarding process distribution. Whatfix seamlessly and easily integrates with your product, but has more powerful features and analytics specifically designed for the product and even for employee onboarding.
While Userlane is an onboarding instrument that makes configuring products easier, Whatfix might be a better fit for you for several reasons. Whatfix provides you with the following:
Besides all the unique features Whatfix has to offer, the platform also offers unlimited training and customer support, should you ever need any form of assistance . Their focus on their customers and their feedback is what has helped them become one of the best tools in the DAP world.
Pendo
While Pendo and Userlane both offer product showcase functionality, they each have varying strengths. Pando's analytics tool tracks everything from user behavior and NPS score to product analytics, giving it an edge over Userlane's analytics feature. Since they have stronger analytics, Pendo is even the best tool for planning feature rollouts and identifying where you need to improve your guides.
That being said, Pendo is optimized for customer onboarding only, while Userlane takes care of both employee and customer onboarding. Among other Pendo alternatives, Pendo is more difficult to integrate into your product, and many of its additional features are hidden behind that of a paywall.
Walkme
Userlane and walkme have the same main features, but walkme might have the edge. Userlane is more user-friendly and can be set up in about five minutes, but walkme has a better type of analysis and more features. Walkme offers various solutions for employee onboarding, employee training, product adoption, customer onboarding and even customer success.
In addition, Userlane was created for small and medium-sized businesses. While they have an enterprise plan, their offering doesn't really meet all the needs a business may have, such as cross-platform adoption. Walkme, on the other hand, was designed to solve business integration challenges.
Conclusion
So, since you know how Userlane works and some of its alternatives, you are able to decide for your organization on a good digital adaptation platform or DAP.
