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Not connecting to Call of Duty online services

If Call of Duty Black Ops Cold War is unable to connect to online services then this post may help you. Call of Duty:Black Ops Cold War is an addition to the Call of Duty franchise and is enjoyed by millions of gamers. However, some players have reported experiencing issues connecting to online services.

ContentsWhy can't I connect to online services on CoD cold war?Not connecting to Call of Duty online services1]Make sure the game server is not down2]Run your game and launcher play with administrator privileges3]Update your network card driver4]Allow Call of Duty Black Ops Cold War through Windows Firewall5]Link your Activision and Blizzard accountsWhy does Modern Warfare say login failed? Why is my Cold War not loading?

While some users encountered the "Unable to connect to online services ” error message, some users reported being stuck at “Connecting to Call of Duty Online Services " screen. Now, if you are one of those users experiencing this issue, then this post is for you. We are going to discuss several working fixes that should get you rid of the problem.

Why can't i log-in to online services on CoD cold war?

Here are some of the potential causes why you may not be able to connect to online services on Call of Duty Black Ops Cold War:

  • This issue may be caused by server issues. There may be a server overload problem. Or, the servers may be down for maintenance. Therefore, you need to ensure that there is no service outage or the servers are not under maintenance.
  • It can also be triggered due to missing administrator rights to launch the game. So if the scenario is applicable, try to launch the game and game launcher as administrator.
  • If you have outdated, faulty, or corrupted network drivers on your system, this issue is likely to occur. So, update all your network drivers then see if the issue is resolved or not.
  • Your firewall or antivirus may be another cause of the same problem. In this case, you can try allowing your game to pass through your firewall to fix the problem.
  • You may have trouble logging in to online services if you haven't linked Activision and Blizzard accounts. So make sure you have linked your Activision and Blizzard accounts.

You can try an appropriate solution depending on which scenario works best for you.

Do not connect to Call of Duty online services

Here are the methods you can use to resolve the ”Unable to connect to online services or "Login to Call of Duty Online Services ” screen on Call of Duty Black Ops Cold War:

  1. Make sure the game server is not down.
  2. Run your game and game launcher with administrator privileges.
  3. Update your network card driver.
  4. Allow Call of Duty Black Ops Cold War through Windows Firewall.
  5. Link your Activision and Blizzard accounts.

Now let's discuss the above solutions in detail!

1]Make sure the game-server is not down

In many cases, if you are unable to connect to online services in Call of Duty, it may be due to server issues. Game servers may be down due to server outage or maintenance. Therefore, you need to check the server status of Activision and Call of Duty and make sure the servers are not down. To do this, you can use a free service health check tool.

If you discover that the server is down, there is nothing you can do about it. Wait a bit and then try to connect to online services again. However, if the server status is operational, there must be another reason for the problem. So, try another method to solve the problem.

2]Run your game and game-launcher with admin privileges

The problem may be due to the lack of admin rights to run the game. In this case, you can simply try to relaunch your game and game launcher with admin privileges.

To run the game launcher as an administrator, try the steps below:

  1. First, quit the game launcher i.e. Battle.net.
  2. Now go to the Battle.net shortcut on your desktop and right click on it.
  3. Then select the Run as administrator then click Yes at the UAC prompt.
  4. After that, try running the game and see if the issue is resolved.

To launch the game, follow the steps below:

  1. First, open Battle.net and click on Games.
  2. Now go to Call of Duty:BOCW then press the Options> Show in Explorer option. This will open the game installation directory.
  3. Next, right-click on the BlackOpsColdWar.exe file and select the Properties button.
  4. After that, go to the Compatibility tab and check the Run this program as an administrator box.
  5. Finally press the OK button to save the changes.

See if launching the game and game launcher with admin rights fixes the issue for you. If not, you can move on to the next solution to fix the problem.

3]Update your network card driver

This issue may be caused by outdated or faulty network drivers. So if you haven't updated your network drivers, consider updating them and then try connecting to online services again in Call of Duty Cold War.

To update network drivers, you can use the following methods:

  1. Manually update network drivers; open the Settings app and go to Windows Update> Advanced Options> Optional Update.
  2. Use Device Manager to update your network card drivers.
  3. Visit the official website of your device manufacturer and download the network drivers.
  4. Try free third-party driver update software to automatically update your network drivers.

Update your network drivers then see if the error is fixed or not. If you still have the same problem, move on to the next potential fix to fix the problem.

4]Allow Call of Duty Black Ops Cold War through windows firewall

There are several cases where your firewall is blocking the connection between the server and the game launcher. If the scenario applies, you can try allowing the game through Windows Firewall to fix the problem. Moreover, the problem could also be caused by your overprotective antivirus suite. So, you can try adding the game and game launcher (Battle.net) to your antivirus's exceptions or exclusions list.

Here are the steps to allow the game through Windows Firewall:

  1. First, bring up the Run dialog box by pressing Windows + R keyboard shortcut.
  2. Now types firewall.cpl then press Enter button to open Windows Defender Firewall window.
  3. After that click on the Allow an app or feature through Windows Defender Firewall option present in the left pane.
  4. Then press the Change Settings button then press the Allow another app… button.
  5. Then simply browse and select the Battle.net executables and BlackOpsColdWar.exe to add them to the list of allowed apps and features.
  6. Now make sure to enable the added apps, then check the Private and Public boxes.
  7. Finally, click the OK button to apply the changes.

You can try restarting the game and then see if you are able to connect to online services or not. If the problem persists, try the next potential fix to resolve the error.

You may not be able to sign in to online services if you haven't linked your Activision and Blizzard accounts. So, if the scenario is applicable, you can try linking your Activision and Blizzard accounts to fix the error. To do this, you can try the steps below:

  1. First, navigate to the activision.com website in your web browser.
  2. Now login to your account and click on PROFILE.
  3. Then click on the Battle.net Account Link and follow the onscreen instructions to link your account.
  4. When the process is complete, relaunch Battle.net and see if the issue is resolved or not.

Why does Modern Warfare say connection failed?

If the connection fails on Modern Warfare, it may be due to network connectivity issues. So make sure you are connected to a stable internet connection and have up-to-date network drivers on your PC. In addition to this, it can also be due to server overload issues. Therefore, check the server status of Activision and Call of Duty and make sure it is up and running.

Why is my Cold War not loading?

If Cold War is stuck on the loading screen or fails to load, it could be due to corrupt game files, outdated network card drivers, or internet connectivity issues. Also, if you haven't linked your Blizzard account to Activision, you might run into this issue. So, to fix the problem, try verifying the integrity of your game files, updating your network drivers, improving your internet connection, and linking Activision and Blizzard accounts.

Hope this helps!

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